IT Specialist

Support IT service delivery for U.S. Military Treatment Facilities under DHA in a role designed for consistent operational impact. This Direct Hire Authority (DHA) position is a permanent, full-time opportunity in Quantico, VA (onsite), offering a federal GS-12 salary range of USD 102,415 - 133,142 per year (includes applicable locality pay or Local Market Supplement). You will work in a DoD Cyber Workforce designated position and help keep critical systems updated, secure, and aligned with required information disciplines across communications and office automation.

Responsibilities

• Use enterprise management software and formal IT problem management methods to track, diagnose, and resolve complex IT issues, ensuring consistent service delivery and complete documentation of solutions.
• Identify information system problems by reviewing recurring and special reports, engaging with users and other personnel, and participating in meetings.
• Support issue resolution through automation where applicable, and independently complete steps required to achieve satisfactory outcomes.
• Provide interpretation, guidance, and troubleshooting support for communications and office automation information disciplines.
• Contribute to strategic planning efforts to implement new operating applications, including preparation and maintenance activities.
• Act as a point of contact between the MTF Activity and vendors to receive technical bulletins, documentation, and system updates.
• Identify staff developmental and training needs and provide or coordinate the provisions for development and training.
• Consult with specialists on training, certification, and professional development aligned to DoD 8570/8140 requirements, and address organization-related training issues.
• Ensure systems remain current by applying the latest fixes and updates.

Requirements

• Eligibility for Secret security clearance (maintain eligibility for the duration of employment). Background investigation and credit check required.
• Meet DoD cyber workforce requirements under DoDM 8140.03 and foundational qualification requirements outlined in DoD 8140.03 (legacy DoD 8570.01-M IAT Level II baseline certifications remain acceptable).
• Obtain and maintain immunization and testing requirements: mandatory seasonal Influenza vaccination (and annual vaccinations unless exempted with required documentation), immunization screening (Hepatitis B required for positions with direct patient contact; other immunizations may be required depending on assignment), and Tuberculosis testing.
• Be available for on-call work during irregular hours that may include evenings, weekends, holidays, and/or varying schedules.
• Provide proof of U.S. citizenship.
• Male applicants born after December 31, 1959 must complete the Pre-Employment Certification Statement for Selective Service Registration.
• Complete a 1-year probationary period during which the agency evaluates fitness and whether continued employment advances the public interest.
• Direct Deposit of Pay required.
• Qualification must be met using experience alone (no education substitution).
• Appointment is subject to restrictions from the Department of Defense referral system for displaced employees.

How you will be evaluated

You will be evaluated based on how well you meet the qualifications above. After the announcement closes, the application package will be reviewed (resume, supporting documents, and questionnaire responses) to determine qualification alignment. Veterans and Military Spouses are considered along with all other candidates.

Basic requirement for IT Specialist (PLCYPLN/INFOSEC)

• One year of specialized experience that includes managing and implementing an organization’s information system security program; applying RMF requirements to sustain system authorizations; developing and enforcing cybersecurity policies and procedures; conducting security assessments and resolving complex information assurance vulnerabilities; and ensuring confidentiality, integrity, availability, and accessibility of information systems and data.
• This specialized experience is typical of work performed at the next lower grade/level in the federal service (GS-11).
• The specialized experience must include, or be supplemented by, IT-related experience demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package.

Application details

• Work schedule: Full-time; travel: Not required; appointment type: Permanent.
• Security clearance: Secret.
• Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
• PCS costs are not authorized based on a determination that a PCS move is not in the Government interest.
• Multiple positions may be filled from this announcement.
• To apply, complete the online questionnaire and submit required documents through USAJOBS. The application package must be submitted by 11:59 PM (EST) on 11/10/2026.

How to apply summary: The complete application package must be submitted via USAJOBS by the deadline, and you must re-select other documents from your USAJOBS account to avoid an incomplete application. Your resume must be two pages or less and support the specialized experience described in this announcement.