Cybersecurity Engineer

Alvarez Technology Group is seeking a Tier 1 Desktop Support Cybersecurity Engineer based in Salinas, CA on an onsite schedule. In this role, you will partner with the Chief Security Officer to deter, monitor, analyze, investigate, and respond to cybersecurity threats and network intrusions.

Responsibilities

• Maintain and create standard operating procedures to help secure client and internal data while supporting staff security education.
• Participate in incident response and support threat intelligence and forensic activities in a lead capacity.
• Research emerging information threats, vulnerabilities, and countermeasures to improve defensive practices.
• Conduct information security control reviews and security audits for clients across various industries.
• Provide compliance, risk, and controls expertise to support information security and compliance initiatives.
• Perform SOC operations, including monitoring, reporting, and response to malicious activity.
• Manage and prioritize multiple clients and projects to meet operational needs.
• Support security assessments, including penetration testing, vulnerability analysis, and review of firewall settings.
• Consult with key stakeholders on information system vulnerabilities and recommend remediation steps in an understandable, educational format.
• Assist and train other staff on security threats and audit techniques.
• Follow standard OpsCenter operating procedures and accurately log all activity using the online tracking system.
• Enforce all ATG IT policies.
• Stay current on available help resources and remain familiar with client technology changes or recurring client problems.

Required Qualifications

• High School Diploma or GED equivalent.
• Certificate from a college or technical school, or 2 years equivalent related work experience.
• Ability to complete reports for customers and company-required documents.
• Ability to follow and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Valid driver’s license and a clean driving record.
• Ability to submit to and pass background and drug testing per Company policy.
• CompTIA Security+ certification must be up-to-date or obtained within six months after the hire date.
• Friendly presence and helpful attitude with strong interpersonal skills and ability to work effectively with others.
• Ability to provide technical support over the phone with good phone skills and a professional demeanor (previous customer service experience strongly desired).
• Strong problem-solving skills, including the ability to visualize complex problems and think abstractly to find solutions.
• Ability to remain productive during fluctuating workloads and multitask effectively, while maintaining patience and professionalism during stressful situations.
• Ability to work responsibly with or without direct supervision.
• Working knowledge of common operating systems and software applications.
• Adequate familiarity with equipment found in ATG client locations.

Technologies

• Windows Operating Systems
• Microsoft Office
• Anti-virus
• CompTIA A+
• CompTIA Security+
• Firewall settings
• OpsCenter

Role Details

• Location: Salinas, CA (onsite)
• Compensation: USD 18 - 25 per hourly
• Minimum Experience: 2 years