Cybersecurity Analyst (Access Provisioning)

Optum Identity Access Operations invites a Cybersecurity Analyst specializing in Access Provisioning to join onsite in San Juan, PR. This role centers on manual provisioning and automated access tasks to ensure user access is granted, modified, or revoked in line with policy. You will collaborate with IT, business units, and security to align provisioning with defined roles and compliance, contributing to a culture built on security, teamwork, and accountability.

Responsibilities

• Partner with Optum Connect and OITPS leaders to define manual access provisioning objectives, commitments, and client-specific roadmaps, including managed service arrangements with shared teams.
• Review, evaluate, and process access requests submitted by users and departments.
• Verify that request information is complete and accurate.
• Ensure adherence to access control policies and procedures.
• Coordinate with stakeholders to secure necessary approvals.
• Oversee access rights and privileges, covering RBAC and ABAC models.
• Carry out manual provisioning tasks using established tools and procedures.
• Create, update, or revoke user accounts across multiple systems.
• Assign appropriate roles, permissions, and entitlements.
• Maintain documentation for all provisioning activities.
• Perform periodic access reviews to identify and remove unused or unnecessary access rights.
• Validate that user access aligns with current job roles and responsibilities.
• Implement corrective measures to address access anomalies.
• Ensure compliance with internal policies and applicable external regulations.
• Identify and mitigate security risks related to provisioning.
• Provide guidance and training on access management best practices.
• Collaborate with IT, business units, and security to understand access requirements.
• Foster and maintain positive relationships with stakeholders.
• Provide timely and accurate updates on provisioning activities.
• Mentor a team of analysts, offering guidance and support.
• Assign tasks, track progress, and ensure deadlines are met.
• Foster a collaborative and productive work environment.
• Perform in-depth data analysis to reveal insights and support decision making.
• Leverage advanced analytics techniques and tools to extract meaningful information from large datasets.

Requirements

• Five plus years of experience in identity and access management with an emphasis on manual provisioning.
• Strong understanding of Identity and Access Management concepts.
• Experience with a variety of IAM tools and systems.
• Excellent organizational and time management skills.
• Strong problem-solving and analytical abilities.
• Strong communication and interpersonal skills.
• Proficiency in data analysis tools and techniques (SQL, Python, R, Excel).
• Residence in Puerto Rico.
• Fully bilingual in Spanish and English.

Technologies

• SQL
• Python
• R
• Excel
• Epic Security