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RCC Business IT

IT Sales Engineer

RCC Business IT
Asheville, NC $100k+/yr Full time Posted 1h ago
Cloud Platforms Cybersecurity Tools Endpoint Security Engineer Identity and Access Management Information Security Information Technology (IT) InfoSec Sales Sales Engineering Security Security Compliance Security Standards Solution Architecture Technical Sales
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Job Description

The IT Sales Engineer role at RCC Business IT focuses on leading technical discovery and solution design for managed IT, Microsoft 365, cloud, and cybersecurity initiatives, helping translate requirements into profitable, well-scoped proposals.

Role Overview

Serving as the technical closer, you will run client assessments, define solution architecture, and guide pricing and scope of work. RCC Business IT’s Account Executives initiate conversations; you lead the technical discovery process and deliver a solution that supports an informed, confident decision. You will own the architecture, scope of work, and pricing, then ensure a clean handoff to onboarding without scope creep.

Responsibilities

  • Lead technical discovery and perform network, cybersecurity, and Microsoft 365 assessments
  • Design complete solutions including managed IT services, Microsoft 365, Azure, Entra ID, Intune, and EDR/MDR
  • Scope and plan backup and disaster recovery (BCDR), firewalls, and networking components
  • Develop scopes of work (SOW), bills of materials (BOM), and pricing aligned with margin targets
  • Present and defend solutions to business owners and executive stakeholders
  • Provide fully documented deals through a clean handoff to onboarding with no scope creep
  • Identify managed IT and cybersecurity expansion opportunities across the copier and print client base
  • Support RFPs, security questionnaires, and Quarterly Business Review (QBR) expansion opportunities

Requirements

  • 5+ years of hands-on IT experience (such as MSP engineer, systems administrator, network engineer, or technical account manager)
  • 2+ years in pre-sales engineering or other client-facing roles preferred
  • Deep experience with Microsoft 365, Entra ID, Intune, firewalls, and security stacks
  • Proven ability to price solutions for profit, not only technical fit
  • Ability to explain complex technology clearly for non-technical buyers
  • Familiarity with RMM/PSA tools including ConnectWise, Datto, Kaseya, or N-able
  • Knowledge of compliance frameworks such as NIST, CIS, HIPAA, or CMMC
  • Certifications a plus: Security+, MS-102, Fortinet NSE, CCNA, CISSP

Technologies

  • Microsoft 365, Azure, Entra ID, Intune
  • EDR/MDR, backup and disaster recovery (BCDR), firewalls, networking
  • RMM/PSA: ConnectWise, Datto, Kaseya, N-able
  • Compliance frameworks: NIST, CIS, HIPAA, CMMC
  • Certifications: Security+, MS-102, Fortinet NSE, CCNA, CISSP

Compensation and Benefits

  • $100,000+ on-target earnings (base salary + commission)
  • Full benefits package, including 401(k) and 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
  • Company-paid certifications and training
  • Clear career path to Solutions Architect or Sales Director
  • Autonomy and support from a team that backs performance
  • A nimble, growing MSP with national reach

Work Location

Onsite in Asheville, NC.

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