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Job Description

Arctiq is hiring a mid-level Information Security Analyst for hybrid support in Duluth, GA on a contract basis.

Responsibilities

  • Independently monitor, investigate, and respond to security events across enterprise technologies and security platforms; determine severity, business impact, and appropriate response
  • Conduct advanced analysis and correlation of security data to identify malicious activity, policy violations, control gaps, and other potential risks
  • Partner with internal teams, managed security providers, and vendors to improve detection, escalation, response, automation, and overall security operations
  • Identify opportunities to improve, automate, orchestrate, and scale security processes and controls as threats and business needs evolve
  • Lead or support moderate-to-complex security incidents and investigations, including coordination of containment, remediation, recovery, and evidence preservation
  • Document investigation timelines, evidence, findings, impact, actions taken, root cause, and lessons learned for leadership, Legal, HR, Compliance, or audit review
  • Escalate high-severity, business-critical, or time-sensitive incidents immediately and maintain clear communications through closure
  • Support vulnerability and exposure management by validating risk, prioritizing remediation, coordinating with system owners, and verifying closure of high-risk vulnerabilities and control gaps
  • Assist security assessments, remediation workflows, penetration testing, control validation, and related evidence collection
  • Evaluate security control effectiveness across enterprise technologies and drive documented exceptions or deficiencies toward resolution
  • Investigate identity, access, data, SaaS, and cloud security anomalies using enterprise platforms and security technologies
  • Support identity governance, privileged access, access reviews, authentication controls, and account lifecycle management
  • Apply least-privilege and Zero Trust principles when supporting security controls and technology decisions
  • Monitor and respond to events involving confidential, sensitive, or regulated information including PHI, PII, and PCI data
  • Collect, validate, organize, and retain security evidence supporting regulatory, contractual, audit, customer, and internal assurance activities
  • Support security risk assessments and third-party/vendor security reviews; translate findings into clear business-risk terms and track remediation
  • Maintain repeatable procedures, playbooks, investigation records, evidence packages, and control documentation for consistent, auditable operations
  • Support investigations and responses to user-reported security concerns, phishing, impersonation, and other human-targeted threats
  • Support security awareness activities (simulations, metrics, trend analysis) and follow-up actions to reduce user-related risk
  • Own assigned work through completion, proactively research issues, engage the right resources, and escalate blockers or risks promptly
  • Balance incident-response priorities with operational responsibilities and deadlines in a fast-paced environment
  • Provide concise, outcome-based updates on completed work, current risk, blockers, decisions needed, and next steps
  • Provide guidance and mentoring to team members across security operations, investigations, evidence collection, documentation, and repeatable procedures
  • Participate in after-hours incident response or escalation support when required by business need
  • Provide security support for new technologies, integrations, acquisitions, and business initiatives, including identifying security considerations and implementing appropriate controls

Requirements

  • Associate degree in Information Technology, Cybersecurity, Computer Science, or a related field (equivalent relevant experience may be considered)
  • 3-5 years of relevant cybersecurity operations, SOC, incident response, security engineering support, or similar experience
  • Strong incident-response, investigation, and evidence-handling skills; able to independently manage moderate-complexity security events
  • Working knowledge of SIEM/SOC operations, EDR, email security, identity security, cloud security, and data-security monitoring
  • Ability to perform advanced log analysis and correlate events across endpoint, identity, email, network, SaaS, and cloud telemetry
  • Working knowledge of Microsoft 365, Entra ID, Windows security, networking concepts, authentication protocols, and common attacker techniques
  • Working knowledge of cloud and SaaS security concepts, least privilege, and Zero Trust principles
  • Familiarity with vulnerability management and patch/remediation workflows, including CVE/CVSS and CISA KEV, with risk-based prioritization
  • Working knowledge of healthcare data-security considerations including PHI/HIPAA and PCI-related requirements
  • Familiarity with security automation, orchestration, and scripting concepts, including PowerShell
  • Knowledge of AI fundamentals, including generative AI concepts, appropriate enterprise use, data protection, security risks, and responsible use of AI-enabled tools
  • Ability to create clear, repeatable SOPs, investigation notes, executive summaries, and audit-ready evidence
  • Ability to communicate technical risk clearly to technical teams, leadership, and non-technical stakeholders
  • Demonstrated ownership, initiative, sound judgment, and ability to prioritize competing responsibilities in a fast-paced, distributed environment

Technologies

  • SIEM, SOC, EDR
  • Email security, identity security, cloud security
  • Microsoft 365, Entra ID
  • Windows security, authentication protocols
  • CVE, CVSS, CISA KEV
  • PowerShell

Company Overview

  • Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management
  • Unifies infrastructure, networking, data, security, automation, and observability under a single, integrated operating model to help customers reduce operational friction and improve resilience
  • Helps customers modernize complex environments and make better, faster decisions as environments evolve
  • Builds on decades of industry expertise and a customer-centric approach

Position Overview

  • Information Security Analyst II role supporting operation and continuous improvement of a client information security program
  • Independently manages assigned security responsibilities, supports risk reduction, and collaborates across the organization to protect systems, data, and business operations
  • Strong ownership, sound judgment, adaptability, and communication are essential

Equal Opportunity

  • Arctiq provides accommodations or adjustments throughout the interview process and beyond upon request
  • Welcomes members of all backgrounds and perspectives to apply
  • Only candidates selected for an interview will be contacted

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