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Professional Search Group, Inc.

Security Analyst II

Professional Search Group, Inc.
Cleveland, OH Full time Posted 1h ago
Cybersecurity Tools Data Security Endpoint Security Facilities Management Identity and Access Management Incident Response Information Security InfoSec Investigative Skills Risk Management Security Security Automation Security Detections Security Operations Security Threat Detection Tier 1 Security
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Job Description

Support security investigations and first-line response across email, identity, endpoint, and network environments.

Responsibilities

  • Investigate security alerts spanning email security, identity, endpoint, firewall, VPN, and wireless systems
  • Perform first-line incident response, including initial scoping, evidence collection, and containment using established runbooks
  • Handle user-reported phishing via the Proofpoint reporting workflow and follow up with reporters
  • Escalate confirmed incidents with clear, documented findings
  • Contribute to detection rule and alert notification tuning so valid detections reach the right team
  • Assist with security configuration reviews and close identified gaps across email, identity, and endpoint controls
  • Maintain and extend CrowdStrike Fusion SOAR triage automation
  • Track hardening activities through completion and keep task status visible
  • Assist with firewall rule reviews, change preparation, and documentation
  • Support VPN operations and access-related tasks
  • Maintain network diagrams, inventory, and monitoring
  • Support configuration backups, health checks, and routine maintenance
  • Maintain runbooks, SOPs, and troubleshooting guides
  • Document incidents, investigations, and changes accurately for later reference and reporting
  • Use approved AI tooling to accelerate analysis, drafting, and research

Requirements

  • 2 to 4 years of hands-on experience in security operations, IT security, or a closely related role
  • Working knowledge of IP addressing, subnets, routing, and VLANs, including how firewalls and VPNs operate in an enterprise network
  • Hands-on experience investigating security alerts and reviewing logs from email, identity, endpoint, or firewall systems
  • Familiarity with SIEM and EDR concepts and the phases of incident response
  • Ability to run first-line investigation and response with limited supervision
  • Strong written communication for incident documentation and reporting
  • Ability to use AI tools such as Claude for analysis, research, and documentation

Technologies

  • Proofpoint
  • Microsoft 365
  • Entra ID
  • Okta
  • CrowdStrike Falcon
  • NG-SIEM
  • EDR
  • Fusion SOAR
  • Palo Alto firewalls
  • GlobalProtect VPN
  • Arista switches
  • Ruckus wireless
  • Zabbix
  • syslog
  • Oxidized
  • Claude
  • AI assistant

Preferred (Not Required)

  • Direct experience with Proofpoint, Okta, Microsoft 365 security, CrowdStrike, or Palo Alto Networks
  • Scripting with Python or PowerShell
  • Exposure to SOAR or other security automation
  • Linux and command-line familiarity
  • Security certifications such as Security+, CySA+, or equivalent

Growth Path

  • Senior Security Analyst
  • Security Engineer

Location: Cleveland, OH (onsite)

Minimum Experience: 2 years

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