Cybersecurity Technician II

Preferred Business Systems, Inc. seeks a Cybersecurity Technician II in Whippany, NJ to help scope, deploy, and harden security platforms across client environments.

Responsibilities

• Scope and lead security hardening projects across client environments.
• Evaluate what it takes to deploy a security control or methodology at scale, including effort, prerequisites, client impact, and rollout sequencing.
• Partner with the Cybersecurity Manager to create deployment plans and prioritize initiatives across the client base.
• Deploy, configure, and tune security platforms; document configurations and standards.
• Pilot new controls with a subset of clients, then report on what worked and what did not.
• Support security implementation during new client onboarding.
• Assess platform fit: strengths, overlaps with existing tooling, and which client profiles are best suited.
• Determine appropriate deployment scope for each tool instead of deploying everywhere by default.
• Provide clear technical recommendations to the Cybersecurity Manager.
• Assess client environments against hardening baselines such as CIS Benchmarks.
• Develop and maintain standard security configurations for consistent implementation.
• Identify configuration drift and hardening gaps across environments; drive remediation.
• Document hardening standards, deployment runbooks, and internal procedures.
• Monitor and investigate alerts across SIEM, IDS/IPS, and endpoint detection platforms.
• Tune detection rules and alert thresholds to reduce false positives and improve signal quality.
• Perform log analysis to identify indicators of compromise (IoCs).
• Track emerging threats and translate them into practical configuration changes.
• Run and oversee vulnerability scanning across assigned client environments.
• Prioritize findings by real-world risk rather than raw scanner severity.
• Create remediation plans, drive completion with client and internal teams, and report progress and residual risk.
• Act as the first escalation point for security alerts, including critical alerts outside standard business hours.
• Investigate security incidents, perform containment actions, and coordinate with the SOC.
• Escalate high-severity events to the Cybersecurity Manager with scope and impact details.
• Document incident timelines, actions taken, and technical findings.
• Implement and verify technical controls required by HIPAA and PCI-DSS.
• Provide technical evidence and configuration documentation to support audits.
• Flag technical compliance gaps to the Cybersecurity Manager, who manages client and auditor relationships.
• Coordinate with networking, helpdesk, and systems teams to maintain security consistency.
• Mentor Technician I staff, review their work, and support certification progress.
• Write and maintain playbooks, runbooks, and internal security documentation.
• Participate in client-facing technical discussions on project work alongside the Cybersecurity Manager.

Requirements

• Minimum 3 years in IT, with at least 2 years focused on security work.
• Hands-on experience deploying and configuring security platforms across multiple environments.
• Experience with endpoint protection or EDR, SIEM, and vulnerability scanning tools.
• Experience administering or securing firewalls and VPNs.
• Experience scoping technical work, including effort estimation, prerequisites, and rollout sequencing.
• CompTIA Security+ and/or Network+, or equivalent certification.
• Relevant formal education or coursework in cybersecurity, information technology, or a related field accepted in place of certification.
• Working familiarity with major categories of security tooling and the ability to assess genuine value.
• Understanding of system hardening concepts and baseline frameworks such as CIS Benchmarks.
• Strong networking fundamentals: TCP/IP, DNS, segmentation, firewalls, and VPNs.
• Working knowledge of Windows administration and Active Directory; general familiarity with Linux and macOS.
• Understanding of core security principles: encryption, authentication, identity management, and risk.
• Awareness of technical control requirements behind HIPAA, PCI-DSS, and similar frameworks.
• Ability to break broad objectives into sequenced plans and explain tradeoffs.
• Strong written documentation habits for configurations, runbooks, and standards others can follow.
• Ability to communicate technical recommendations clearly, including when a tool should not be deployed.
• Ability to prioritize across multiple client environments with competing urgency.
• Availability to respond to critical security alerts outside of standard business hours.
• Reliable on-site attendance during standard business hours.

Technologies

• Endpoint protection, EDR, SIEM, email security
• Identity and MFA
• Patch management, backup
• Network security tooling, IDS/IPS
• Vulnerability scanning
• CIS Benchmarks
• HIPAA, PCI-DSS
• TCP/IP, DNS, segmentation, firewalls, VPNs
• Windows administration, Active Directory
• Linux, macOS
• Encryption, authentication, identity management, risk
• SOC
• Microsoft 365, Azure, AWS

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Preferred Qualifications

• Prior experience at a Managed Service Provider (MSP) or MSSP.
• Experience securing Microsoft 365 and Azure environments; AWS exposure also valuable.
• Experience standardizing security tooling across a multi-tenant or multi-client environment.
• Additional certifications such as CompTIA CySA+, GSEC, or vendor certifications on platforms the team runs.
• Experience mentoring or training junior technical staff.
• Experience supporting clients in healthcare, financial services, or other regulated industries.

Pay

• $70,000.00 - $75,000.00 per year

Work Location

• In person
• Whippany, NJ (onsite)