Cybersecurity Support Technician
Job Description
Vertin is seeking a Cybersecurity Support Technician based in Edina, MN for an onsite role focused on protecting client networks and supporting secure operations. In this position, you will help monitor systems, investigate security events, deploy and run security tooling, and ensure findings are documented and acted upon.
The work blends hands-on security support with ongoing improvements to standards, testing practices, and associate training, helping keep network and data protections current and effective.
Key Responsibilities
- Monitor computer systems and networks for security issues and breaches
- Investigate and document security breaches and other cybersecurity incidents
- Install security measures and operate software to protect systems and information infrastructure
- Test company software, firmware, and firewalls to keep them current and secure
- Help develop security standards and best practices for the organization
- Train associates on network and data security procedures and best practices
- Respond to system and network security breaches
- Run diagnostic tests to identify vulnerabilities, then patch or update systems as needed
- Prepare reports documenting security audit findings and remediation strategies
- Recommend modifications in legal, technical, and regulatory areas affecting IT security
Requirements
- Proven experience as a Cybersecurity Support Technician or in a similar role
- Experience with network penetration testing techniques
- Working knowledge of firewalls, proxies, SIEM, antivirus, and IDPS concepts
- Ability to identify and mitigate network vulnerabilities, and explain how to prevent them
- Experience with multi-factor authentication tools (e.g., Duo)
- Experience with Microsoft Office 365
- Experience with SentinelOne
- Understanding of patch management, with the ability to deploy patches in a timely manner
- Cyber incident response experience
- Professional certification in cybersecurity (such as CompTIA Security+ or CISSP) is a plus
- Bachelor's degree in Computer Science, Information Technology, or a related field
Technologies
- Duo
- Microsoft Office 365
- SentinelOne
- SIEM
- Firewalls
- Proxies
- Antivirus
- IDPS
Compensation
- USD 60,000 - 75,000 per year
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources