Cybersecurity Analyst

The Cybersecurity Analyst supports the timely delivery of Barracuda XDR services, contributing to monitoring, incident analysis and response, vulnerability scanning, and customer management within a global SOC environment operating 24x7x365.

Location and Work Schedule

Ann Arbor, MI (remote). This position is part of a global SOC team with evening, weekend, and holiday shifts.

Compensation

USD 70,000 - 85,000 per year.

Key Responsibilities

• Run daily monitoring of networks to identify active threats, intrusions, and/or compromises.
• Respond to security alarms, analyze findings, and escalate incidents through established processes or management.
• Contribute to incident management and incident response activities.
• Operate and manage vulnerability scanning processes.
• Manage Endpoint Protection and Email Protection services.
• Provide tier one support related to SIEM engineering.
• Deliver first line operational support for requests involving Barracuda XDR security services.
• Support general inquiries and security-related recommendations for customers.
• Track the evolving global threat landscape and publish threat advisories on a regular basis, including understanding direct or indirect impacts to the customer base.
• Participate in proactive security work such as threat hunting, attack and defend exercises, and malware and vulnerability research.
• Advance SOC maturity by participating in agile projects.
• Perform customer management by identifying security issues and supporting mitigation actions.

Required Qualifications

• 2 years of experience.
• Excellent verbal and written communication skills.
• Experience troubleshooting in a technical environment.
• Analytical thinking and problem-solving skills.
• Customer service skills, including phone and remote support experience.
• Ability to work evening, weekend, and holiday shifts.
• Proficiency with ticketing systems.
• Working knowledge of Windows, Linux, and Mac operating systems.
• Experience with basic networking principles.
• Experience with incident response and attack vector analysis, including: Ransomware; Business Email Compromise; Phishing; Botnet; DDoS; SQL Injection; Supply Chain Attacks; Mobile Threats.
• Experience with common SOC tools: SIEM, SOAR, other Log/Packet Analysis applications, EDR, Email Security, Threat Intelligence, Vulnerability Scanner, and Sandbox Environments.
• Knowledge of cloud computing.
• Programming skills are preferred.

Tools and Technologies

• SIEM, SOAR, EDR
• Email Security, Threat Intelligence
• Vulnerability Scanner, Sandbox Environments
• Windows, Linux, Mac
• Cloud computing

Benefits

• Equity in the form of non-qualifying options
• High-quality health benefits
• Retirement Plan with employer match
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Volunteer opportunities

What You’ll Get From Barracuda

• A team culture where you can voice your opinion and make an impact, with your experience valued.
• Internal mobility, including opportunities for cross training and the ability to move to your next career step within Barracuda.