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Job Description

Lockheed Martin is seeking a Cyber Systems Security Engineer Staff to support an integrated watchfloor capability on a 24x7x365 basis. The role serves as the primary service interface for operational users, handling incident intake through resolution efforts, managing escalations, and updating a shared knowledge base while maintaining rotating shift coverage.

Location and Work Schedule

Elkridge, MD (onsite). Coverage is maintained via rotating 12-hour shifts scheduled at 0500 and 1700 each day, aligned to 2-week rotation schedules.

Key Responsibilities

  • Provide Tier I / II support for the integrated watchfloor capability within a 24×7×365 operational environment.
  • Act as the Single Point of Contact (SPOC) between the service provider and operational users; capture, log, categorize, and prioritize incidents using a standardized ticketing system.
  • Perform Tier I / II watch floor coverage when not covered elsewhere.
  • Conduct initial diagnosis using established knowledge bases and incident models.
  • Attempt first-contact resolution for standard issues, including password resets, account access, basic navigation, and known errors.
  • Escalate unresolved incidents to Tier II support using functional escalation procedures.
  • Maintain user communications by providing incident status updates throughout the resolution lifecycle.
  • Document troubleshooting steps and resolution actions to support and expand the knowledge base.
  • Maintain 24×7×365 coverage through rotating 12-hour shifts.

Required Qualifications

  • Bachelor of Science in Engineering or Computer Science.
  • 8 years of experience with one or more of the following: software and system deployments, Linux system administration, containerization, cloud deployments, and Development Security Operations (DevSecOps).
  • 4 years of relevant experience can be substituted for a bachelor’s degree.
  • 2 years of experience can be substituted with an MS in Engineering or Computer Science.
  • Recent experience within the last 3 years in: Kubernetes, cluster orchestration, and containerization.
  • Current US Security Clearance with Polygraph within the last 7 years.
  • IAT II CWIP / DoD 8570 compliance (Security+).

Technologies and Tools

  • Linux
  • Kubernetes
  • Cluster orchestration
  • Containerization
  • Docker
  • Cloud deployments
  • DevSecOps
  • Python
  • Bash
  • RHEL / CentOS
  • CCNA

Desired Skills

  • Linux system administration, including RHEL / CentOS (or equivalent), with scripting using Python / Bash.
  • Docker experience and recent (within 3 years) hands-on work with Kubernetes and cluster orchestration.
  • Cloud deployment experience and familiarity with security-focused DevOps practices.
  • Ability to support operational system critical discrepancies with 24 × 7 call.
  • Capability to produce clear technical documentation, procedures, and knowledge base articles.
  • Experience with ticketing and incident management systems.
  • Experience assisting government engineers with standards creation, updates, and database management.
  • SIGINT data handling and classification requirements.
  • CCNA.

Compensation

USD 135,700 - 251,900 per year.

Benefits

  • Medical, Dental, and Vision
  • Flexible work arrangements and schedules (e.g., 4x10)
  • 401(k) match
  • Paid time off
  • Holidays
  • Parental Leave
  • EAP
  • Flexible Spending Accounts
  • Education Assistance
  • Life Insurance
  • Short-Term Disability and Long-Term Disability

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