Cyber Systems Security Engineer Staff - Integrated Watch floor
Job Description
Lockheed Martin is seeking a Cyber Systems Security Engineer Staff to support an integrated watchfloor capability on a 24x7x365 basis. The role serves as the primary service interface for operational users, handling incident intake through resolution efforts, managing escalations, and updating a shared knowledge base while maintaining rotating shift coverage.
Location and Work Schedule
Elkridge, MD (onsite). Coverage is maintained via rotating 12-hour shifts scheduled at 0500 and 1700 each day, aligned to 2-week rotation schedules.
Key Responsibilities
- Provide Tier I / II support for the integrated watchfloor capability within a 24×7×365 operational environment.
- Act as the Single Point of Contact (SPOC) between the service provider and operational users; capture, log, categorize, and prioritize incidents using a standardized ticketing system.
- Perform Tier I / II watch floor coverage when not covered elsewhere.
- Conduct initial diagnosis using established knowledge bases and incident models.
- Attempt first-contact resolution for standard issues, including password resets, account access, basic navigation, and known errors.
- Escalate unresolved incidents to Tier II support using functional escalation procedures.
- Maintain user communications by providing incident status updates throughout the resolution lifecycle.
- Document troubleshooting steps and resolution actions to support and expand the knowledge base.
- Maintain 24×7×365 coverage through rotating 12-hour shifts.
Required Qualifications
- Bachelor of Science in Engineering or Computer Science.
- 8 years of experience with one or more of the following: software and system deployments, Linux system administration, containerization, cloud deployments, and Development Security Operations (DevSecOps).
- 4 years of relevant experience can be substituted for a bachelor’s degree.
- 2 years of experience can be substituted with an MS in Engineering or Computer Science.
- Recent experience within the last 3 years in: Kubernetes, cluster orchestration, and containerization.
- Current US Security Clearance with Polygraph within the last 7 years.
- IAT II CWIP / DoD 8570 compliance (Security+).
Technologies and Tools
- Linux
- Kubernetes
- Cluster orchestration
- Containerization
- Docker
- Cloud deployments
- DevSecOps
- Python
- Bash
- RHEL / CentOS
- CCNA
Desired Skills
- Linux system administration, including RHEL / CentOS (or equivalent), with scripting using Python / Bash.
- Docker experience and recent (within 3 years) hands-on work with Kubernetes and cluster orchestration.
- Cloud deployment experience and familiarity with security-focused DevOps practices.
- Ability to support operational system critical discrepancies with 24 × 7 call.
- Capability to produce clear technical documentation, procedures, and knowledge base articles.
- Experience with ticketing and incident management systems.
- Experience assisting government engineers with standards creation, updates, and database management.
- SIGINT data handling and classification requirements.
- CCNA.
Compensation
USD 135,700 - 251,900 per year.
Benefits
- Medical, Dental, and Vision
- Flexible work arrangements and schedules (e.g., 4x10)
- 401(k) match
- Paid time off
- Holidays
- Parental Leave
- EAP
- Flexible Spending Accounts
- Education Assistance
- Life Insurance
- Short-Term Disability and Long-Term Disability