Methodist Le Bonheur Healthcare is seeking a Cybersecurity Program Administrator to coordinate enterprise cybersecurity governance, documentation, third-party assessment activities, and executive and board reporting support. This role provides administrative and operational coordination for the CISO and the broader cybersecurity leadership team, ensuring program activities are tracked, documented, and delivered effectively.
Location
Memphis, TN (onsite)
Role Overview
The Cybersecurity Program Administrator serves as the program coordinator for the enterprise cybersecurity program. Responsibilities span meeting coordination, cybersecurity documentation support, third-party engagement administration, operational data organization for reporting, and administrative and logistical support tied to the cybersecurity strategy and roadmap. The position also coordinates related financial, administrative, and logistics activities to enable ongoing program operations.
Key Responsibilities
- Coordinates cybersecurity governance, leadership, committee, and strategic planning meetings, including scheduling, agendas, meeting materials, minutes, action-item documentation, and administrative follow-up.
- Supports cybersecurity subject-matter experts by drafting, formatting, routing, publishing, maintaining, and periodically reviewing cybersecurity policies, standards, procedures, presentations, reports, and other program documentation.
- Assists cybersecurity leadership with the creation, analysis, formatting, and coordination of executive, board, committee, regulatory, and departmental presentations, dashboards, reports, metrics, and communications.
- Coordinates departmental financial and administrative activities, including purchase requests, invoice processing, budget tracking, vendor onboarding, contract-routing support, and maintenance of related records.
- Coordinates departmental logistics, including cybersecurity awareness events, cybersecurity fairs, training activities, staff meetings, staff onsite visits, travel arrangements, accommodations, onsite planning, and special events.
- Provides administrative and logistical coordination for cybersecurity assessments, penetration tests, tabletop exercises, audits, consulting engagements, and other third-party activities, including scheduling, meeting logistics, documentation, communications, and onsite arrangements.
- Collects, validates, analyzes, and organizes cybersecurity operational data and performance metrics to support executive reporting, governance activities, board presentations, departmental dashboards, and continuous improvement initiatives.
- Maintains departmental action-item logs, calendars, schedules, and administrative tracking tools, including assistance with follow-up on commitments and assigned activities.
- Maintains organized departmental records and repositories, including meeting records, policies and standards, presentations, vendor documentation, financial records, assessment materials, and other cybersecurity program information.
- Provides executive administrative support to the Chief Information Security Officer (CISO) and administrative coordination for the cybersecurity leadership team, including calendar management, meeting coordination, travel planning, and related activities.
- Maintains confidentiality and ensures appropriate handling of sensitive cybersecurity, executive, financial, personnel, audit, and vendor information.
- Supports continuous improvement of departmental processes, communications, documentation, and administrative operations.
- Performs other duties as assigned.
Minimum Requirements
- High School Diploma or Equivalent
- Three (3) years of progressively responsible administrative, executive support, program coordination, project coordination, or departmental operations experience.
- Ability to coordinate activities across multiple departments, vendors, and external partners, including governance, audit, and assessment engagements.
- Ability to prepare professional presentations, reports, meeting materials, and executive and board-level communications.
- Excellent organizational, planning, administrative coordination, and time-management skills.
- Strong written and verbal communication skills with attention to detail.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Ability to collect, organize, analyze, and present operational data and metrics to support executive reporting, dashboards, decision-making, and continuous improvement initiatives.
- Strong interpersonal skills and ability to work effectively with executive leadership, physicians, business leaders, and technical staff.
- Advanced proficiency with Microsoft Office applications, particularly Excel, PowerPoint, Word, Teams, and SharePoint, with the ability to organize, analyze, and present operational information and performance metrics.
- Ability to maintain confidentiality while exercising sound judgment and professionalism.
Preferred Experience
- Experience supporting executive leadership or working within information technology, cybersecurity, healthcare, compliance, audit, or another highly regulated environment.
Supervision
No supervisory or lead responsibilities are assigned to this position.
Technology Stack
- Microsoft Office
- Excel
- PowerPoint
- Word
- Teams
- SharePoint
Physical Demands
- Physical activities may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- Light work, exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- Requires close visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, or extensive reading.
- Typically performed under general office or administrative working conditions, with no substantial exposure to adverse environmental conditions.
Additional Information
Associate-level responsibilities include maintaining confidentiality for sensitive cybersecurity, executive, financial, personnel, audit, and vendor information. The role may require administrative coordination across multiple stakeholders and ongoing attention to detail when handling documentation and operational metrics.
