Technology & Cybersecurity Administrator

Louis Berk Law is seeking a proactive Technology and Cybersecurity Systems Administrator to oversee the firm’s technology infrastructure, cybersecurity posture, and day-to-day IT operations. This role aims to keep systems secure, reliable, and scalable to support a growing team of legal professionals. The position is onsite in Orlando, Florida, with a compensation range of USD 50,000 to USD 60,000 per year and a requirement of at least three years of relevant experience.

Responsibilities

• Oversee the firm’s hardware, software, networking, cloud storage, security systems, and business technology.
• Administer cybersecurity initiatives including firewalls, endpoint protection, encryption, password management, and access controls.
• Develop, maintain, and test incident response, disaster recovery, and business continuity plans.
• Monitor system performance, backups, and overall technology health.
• Ensure technology practices align with cybersecurity standards, cyber liability insurance requirements, and the protection of confidential client information.
• Administer the firm’s CRM, legal case management software, Microsoft 365 environment, and third-party technology integrations.
• Manage user accounts, permissions, cloud storage, and system access.
• Evaluate and implement technology solutions that boost productivity and operational efficiency.
• Maintain organized documentation of systems, configurations, and technology assets.
• Provide day-to-day technical support for employees across hardware, software, networking, printers, and business applications.
• Prepare and configure technology for new hires, ensuring equipment and accounts are ready on day one.
• Coordinate secure employee offboarding by removing system access and recovering company equipment.
• Troubleshoot issues quickly while delivering strong internal customer service.
• Manage relationships with technology vendors and external IT service providers.
• Evaluate hardware, software, licensing, and technology investments based on business needs.
• Assist with vendor negotiations, software renewals, budgeting, and technology planning.
• Research and recommend emerging technologies, automation opportunities, and AI solutions to enhance firm operations.

Requirements

• Minimum of 3 years of experience in systems administration, network administration, cybersecurity, or IT infrastructure.
• Proven ability to manage business technology environments with limited supervision.
• Experience administering cybersecurity tools including endpoint protection, network security, encryption, and access management.
• Experience supporting cloud-based business systems, Microsoft 365, or other enterprise software platforms.
• Background working in highly regulated or data-sensitive industries such as legal, healthcare, financial services, or insurance.
• Experience administering CRM, case management, or other enterprise software platforms.
• Strong troubleshooting, analytical, and problem-solving abilities.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Security+, Network+, CISSP, or equivalent cybersecurity certification is highly preferred.

Technologies

• CRM
• Legal case management software
• Microsoft 365

Benefits

• Health, dental, and vision insurance
• Paid time off including PTO, sick days, and vacation days
• Retirement benefits or accounts
• Employee recognition programs
• Workplace perks such as recreation activities, food and coffee, and flexible schedules
• Support for professional and personal development

Compensation & Benefits

• Annual salary: USD 50,000 – USD 60,000, commensurate with experience, plus discretionary bonus and benefits
• Health, dental, and vision insurance
• Paid time off including PTO, sick days, and vacation days
• Retirement benefits or accounts
• Employee recognition programs
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules
• Support for professional and personal development

What success looks like

In the first year, you will establish yourself as the trusted technology expert for Louis Berk Law by strengthening cybersecurity, improving system reliability, and streamlining technology processes. You will create scalable solutions aligned with the firm’s growth, proactively identify opportunities for improvement, and resolve technical challenges efficiently, ensuring every employee has the technology and support needed to perform at their best.