Overnight Security/Engineer

Working overnight at The Loren Hotel Austin means supporting a luxury boutique hotel environment when most of the property is quiet. As an Overnight Security/Engineer, you help ensure guest and team safety, maintain a secure atmosphere, and support day-to-day facility operations through basic maintenance and responsive service throughout the night.

Key responsibilities

• Patrol hotel interior and exterior areas on a regular basis to help maintain a safe and secure environment.
• Monitor security cameras, entrances, exits, and public areas.
• Respond promptly to guest or employee concerns, disturbances, alarms, emergencies, and suspicious activity.
• Secure hotel access points, offices, and restricted areas during overnight operations.
• Complete incident and daily activity reports accurately and professionally.
• Coordinate with emergency services, law enforcement, or hotel leadership when needed.
• Ensure compliance with hotel safety standards, fire regulations, and emergency procedures.
• Conduct fire and life safety inspections and assist with emergency response procedures.
• Assist with guest requests in a professional, hospitable manner during overnight hours.
• Perform basic preventive maintenance and minor repairs, including painting doors and walls, light bulb replacement, and plumbing fixes such as unclogging drains or addressing minor leaks.
• Complete touch-up repairs, basic troubleshooting, and HVAC filter checks and simple adjustments.
• Adjust furniture or fixtures as needed.
• Handle overnight guestroom maintenance calls promptly and professionally.
• Assist with room inspections and help ensure guestrooms meet luxury presentation standards.
• Support the engineering team with work orders and preventive maintenance tasks.
• Monitor building systems including HVAC, boiler, lighting, and water systems and report irregularities.
• Maintain cleanliness and organization of maintenance and storage areas.
• Assist with weather or emergency preparedness procedures if applicable.
• Maintain a polished, professional appearance and demeanor, and provide service consistent with The Loren Hotel Austin standards.
• Anticipate guest needs and resolve concerns discreetly and efficiently.
• Communicate effectively with the overnight front desk and management teams to support seamless operations.
• Perform other job-related duties as assigned, requested, or deemed necessary by leadership.

Requirements

• High school diploma or equivalent (preferred).
• Minimum 2 years of security, maintenance, hotel operations, or related experience (preferred).
• Hospitality or luxury hotel experience strongly preferred.
• Basic knowledge of building maintenance systems and safety procedures.
• Ability to remain calm and exercise good judgment during emergency situations.
• Strong communication and problem-solving skills.
• Ability to work independently with minimal supervision.
• Flexible schedule including weekends and holidays required.
• Ability to stand and walk for extended periods throughout the shift.
• Ability to lift, push, or pull up to 50 pounds occasionally.
• Ability to climb stairs and ladders, bend, kneel, and reach overhead.
• Ability to respond quickly to emergency situations.
• Ability to work overnight hours in indoor and outdoor environments.

Benefits

• 401(k) with company match of up to 4%*
• Medical with 0 deductible/0 co-pay options, plus Dental, Vision, FSA, STD, LTD, Life, and AD&D/Hospital Indemnity
• Paid PTO
• Paid Holidays
• Paid Maternity/Paternity Leave
• Employee Assistance Program*
• Complimentary Employee Meal*
• Complimentary Bus Passes*
• 50% off Dining in Nido*
• Recognition Programs, Incentives and Celebrations*
• Benefits available to Part time Associates

Work environment

• Primarily overnight shift in a luxury boutique hotel setting.
• Exposure to varying temperatures, mechanical equipment, and outdoor conditions during patrols.
• May require responding to emergency or high-pressure situations.

Supervisory duties: None