Embedded Security Analyst - Dedicated GSOC
Job Description
Support 24/7 embedded operations in Global Guardian’s dedicated GSOC on-site in Arlington, VA.
Key Responsibilities
- Provide day-to-day 24/7 GSOC coverage by monitoring mission-critical operations and employee locations in real time.
- Adapt to evolving threats and logistical changes while maintaining situational awareness for team safety.
- Assess flight patterns, hotel locations, high-risk destinations, and transportation options to support traveler risk-reduction strategies.
- Handle routine and emergency calls, including persons in distress, acting as a calm security point of contact.
- Dispatch security officers, facilities, and on-site EMS using telephone and/or radio during security or medical incidents.
- Maintain precise data for security systems maintenance, tracking repairs, problematic devices, and escalating damaged equipment to the Systems Team to ensure end-to-end completion.
- Use mass communication systems to send urgent messages to the Crisis Management Team and operational leaders according to established protocols.
- Respond to, compile, and report details for thefts, alarms, accidents, and other incidents occurring during duty.
- Monitor Closed Circuit Television (CCTV) and escalate threat detections while keeping meticulous alarm tracking records.
- Operate multi-line telephone and radio equipment.
- Escalate critical event information without delay to the shift supervisor, Site Ops Manager, and the GSOC manager.
- Coordinate with third-party security providers, law enforcement, and emergency services to support a unified crisis response.
- For the first six months, likely serve as the single operator, requiring self-reliance, strong organization, and independent execution.
- Provide limited access badge support, including operating digital camera equipment, running badge printer workflows, coordinating badge activation, and supporting distribution of new or replacement badges.
- Perform other duties as assigned.
Required & Desired Qualifications
- Bachelor’s degree in Security Management, Emergency Management, Criminal Justice, or related field is highly recommended, and/or more than 3 years in emergency management, crisis management, emergency operations centers, or related experience.
- Familiarity with video surveillance, access control, threat intelligence, mass notification, and incident case management systems.
- Exceptional vigilance and attention to detail.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication abilities.
- Ability to work independently and make decisive, well-informed decisions.
- Proven capability handling high-stress situations and de-escalating conflicts.
- Emotional intelligence and awareness to manage high stress with candor.
- Professional certifications such as CPP or PSP (or equivalent) are desirable.
- Familiarity with Everbridge, Ontic, and Microsoft 365 products.
Technology
- Everbridge
- Ontic
- Microsoft 365
- Closed Circuit Television (CCTV)
- Mass communication systems
- Mass notification
- Incident case management systems
- Multi-line telephone
- Radio
- Digital camera equipment
- Badge printer
Schedule & Work Setup
- Full-time, in-person role located in Arlington, VA.
- Salaried, exempt professional position.
- Shift schedule; GSOC operates approximately 24/7.
Work Environment & Physical Demands
- Exposure to stressful situations, including challenging individuals or high-alert security issues.
- Exposure to sensitive and confidential information.
- Regular computer usage.
- Frequent sitting and standing.
Global Guardian Values
- Hyper-responsive
- Find a way to “yes”
- Do what we say
- Work as a team
Salary: USD 65,000 - 72,800 per year.
Minimum Experience: 3 years.
Education: Bachelor’s degree in Security Management, Emergency Management, Criminal Justice, or a related field.