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Job Description

Foster City, CA (onsite) contract role focused on hands-on network security operations and scoped project delivery.

Responsibilities

  • Administer next-gen firewall (NGFW) and UTM platforms, including policy changes, rule lifecycle cleanup, software and signature updates, and certificate renewals.
  • Run URL filtering and Layer-7 inspection policies, including category tuning and exception handling.
  • Perform IDS/IPS tuning with signature management, reduce false positives, and escalate confirmed detections to the Security Operations team.
  • Support 802.1X NAC including supplicant and authentication troubleshooting, resolving certificate and policy issues, and onboarding new device types.
  • Support remote access VPN activities such as client troubleshooting, access and split-tunnel policy changes, and availability monitoring.
  • Manage the ticket queue to meet SLA, providing clear written updates to requesters.
  • Maintain runbooks, network diagrams, and configuration documentation.
  • Design, pilot, execute phased rollout, and provide handoff documentation for:
    • 802.1X expansion to additional sites and/or device classes
  • Perform network segmentation and SSL Decryption enforcement work, including policy design and enforcement.

Requirements

  • 5+ years of network security engineering supporting production environments.
  • 5+ years of IT systems or application engineering and administration.
  • Strong working knowledge across all layers of the OSI model.
  • Hands-on experience with Layer-7 protection techniques, including application control, TLS inspection, IPS, URL and DNS filtering.
  • Direct experience administering enterprise NGFW/UTM platforms (vendors to be named from your environment).
  • Experience implementing and supporting 802.1X wired and wireless NAC.
  • Experience supporting enterprise remote access VPN.
  • Demonstrated ability to operate in a formal change management process.
  • Clear written and verbal communication, able to collaborate across Information Security, IT, Product, and Operations.

Technologies

  • Next-gen firewall (NGFW), UTM platforms
  • URL filtering, Layer-7 inspection
  • IDS/IPS, 802.1X, NAC
  • Remote access VPN
  • TLS inspection, application control
  • IPS, DNS filtering
  • Python, Ansible, Terraform

Preferred

  • Relevant certifications (examples listed: PCNSE, Security+, CISSP).
  • IaC, scripting, or automation experience for configuration and reporting (examples listed: Python, Ansible, Terraform).
  • Experience in a regulated or safety-critical environment.

Engagement Boundaries

  • Contractor does not set security policy or standards (owned by Zoox Information Security).
  • Architecture decisions require Zoox review and approval; contractor provides design input and implementation.
  • No production changes outside the approved change management window.
  • All documentation, configurations, and scripts produced are Zoox work product.

Success Measures

  • Ticket SLA attainment and requester satisfaction.
  • Change success rate and no change-caused incidents.
  • Delivery of project milestones on agreed dates.
  • Completeness and accuracy of documentation at handoff.

Work Authorization

  • US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Role type: hands-on engineering and administration (not an advisory role).

Salary: USD 78 - 78 per hourly

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