Network Engineer III - Cybersecurity

City of Norfolk seeks a senior Network Engineer III in the Cybersecurity Bureau to design, implement, and maintain secure, scalable network and security infrastructure with a focus on network defense and Microsoft 365 security; reports to the Chief Information Security Officer; compensation is USD 79,982 - 133,999 per year; location: Norfolk, VA with remote work eligibility.

Responsibilities

• Troubleshoot and resolve sophisticated cybersecurity and network issues.
• Detect and remediate web browsing threats, malware infections, and intrusion attempts.
• Apply analytical reasoning to balance customer needs, operational realities, and technical constraints.
• Architect, specify, and deploy new cybersecurity hardware, software, and services.
• Administer and maintain firewalls, intrusion prevention systems (IPS), web content filtering, email protection, and endpoint detection and response (EDR) platforms.
• Continuously monitor, evaluate, and optimize security infrastructure for performance, resilience, and compliance.
• Collaborate with cross functional teams to deliver secure and scalable technology solutions.
• Contribute security expertise to technology initiatives from planning through implementation and support.
• Explain complex technical issues clearly to both technical and non-technical audiences.
• Produce accurate and concise documentation, memos, reports, and user guides.
• Deliver excellent service to City agencies and staff, ensuring timely and effective support.
• Keep technical documentation and automated work management systems up to date.
• Perform additional cybersecurity duties as directed by the Chief Information Security Officer.

Requirements

• Microsoft 365 administration and security
• Firewalls
• Intrusion Prevention Systems (IPS)
• Web content filtering
• Email protection
• Endpoint Detection and Response (EDR) platforms

Supplemental Information

• Work Location: 800 E. City Hall Ave, 1st Floor, Norfolk, VA 23510; Remote Work Eligible
• Work Hours: Monday – Friday, 8:30 AM – 5:00 PM. Forty hours per week to align with City operating hours. This is an Essential position requiring attendance during emergencies, delayed city openings, and severe weather events.