Manager, IT Cybersecurity Identity Management

American Airlines is looking for an IT cybersecurity Identity Services leader to manage identity management and access governance capabilities that support secure, reliable operations. In this onsite role in Fort Worth, TX, you will lead the team responsible for identity services technology assets, including IAM/IGA capabilities, monitoring and auditing, and operational management across the organization.

The Manager, IT Cybersecurity Identity Management role designs, deploys, and oversees identity and access governance, drives identity-related audit and compliance outcomes, and coordinates delivery of identity & access product projects while ensuring security incidents tied to identity systems are addressed quickly and effectively.

Responsibilities

• Oversee deployment and configuration of IAM solutions to manage user identities, roles, and system access across organizational systems and applications.
• Lead design and deployment of identity management solutions to meet security, scalability, and performance requirements and integrate with existing infrastructure and applications.
• Coordinate resources and manage project progress by addressing issues and risks to support successful delivery.
• Direct continuous monitoring of IAM systems for suspicious activity, perform regular audits for compliance with security policies, and produce reports on access controls and user activity.
• Provide leadership and mentorship to cybersecurity professionals focused on identity & access products, supporting excellence through targeted training opportunities.
• Lead and ensure execution of regular audits of access controls and directory services to maintain compliance with internal policies and external regulations and resolve gaps.
• Direct planning, execution, and delivery of critical projects tied to identity & access products, ensuring alignment to strategic objectives, on-time completion, and adherence to budget.
• Monitor and ensure adherence to cybersecurity regulations and standards by implementing the required compliance measures.
• Communicate project risks and strategies to senior management and stakeholders to support transparent, informed decision-making.
• Develop and implement monitoring strategies to maintain continuous availability, performance, and reliability of identity services, including day-to-day operations of the identity platform.
• Oversee regulatory scheduled reviews and certifications of user access rights to help prevent privilege creep.
• Oversee response to identity-related security incidents, troubleshoot IAM platform issues, and support users experiencing access problems.
• Collaborate with senior leadership, project managers, and stakeholders to align cybersecurity initiatives with corporate objectives and ensure successful project delivery.
• Develop and oversee responses for issues related to certification campaigns and provide guidance to users during campaign processes.

Requirements

• Bachelor’s degree in a related technical discipline (or equivalent experience/training).
• 3+ years in a people leadership role.
• 6+ years of prior experience in cybersecurity management or a related field.
• 5+ years of experience in project management, including at least 3 years in cybersecurity project management.
• Proven track record of managing and delivering successful cybersecurity projects.
• Experience with project management methodologies and tools such as Agile, Waterfall, and MS Project.
• Experience with regulatory compliance and industry standards including GDPR, PCI-DSS, and ISO 27001.
• Relevant certifications including, but not limited to: CISSP, CISM, CISA, CompTIA Security+, CIAM, and Microsoft Certified: Identity and Access Administrator Associate.
• In-depth knowledge of IAM principles, technologies, and best practices, including managing user identities, roles, and access privileges.
• Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX).
• Strong problem-solving and analytical skills focused on access management and IAM-related security threats.
• Strong verbal and written communication skills for technical and non-technical stakeholders.
• Ability to develop, update, and enforce comprehensive IAM strategies and policies, including compliance assurance and risk assessments.
• Strong agile management skills to oversee implementation and maintenance of IAM solutions.
• Engage with customers to understand pain points in governance, compliance, and access management to identify opportunities where Saviynt can help.

Technologies

• Agile, Waterfall, MS Project
• GDPR, PCI-DSS, ISO 27001, HIPAA, SOX
• CISSP, CISM, CISA, CompTIA Security+, CIAM
• Microsoft Certified: Identity and Access Administrator Associate

Benefits

• Travel Perks: reach 365 destinations on more than 6,800 daily flights across the global network
• Health Benefits: health, dental, prescription and vision benefits; virtual doctor visits; flexible spending accounts
• Wellness Programs
• 401(k) Program
• Additional Benefits including Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more

Why you’ll love this job

• Support secure digital products by delivering identity controls such as role-based access, authentication, authorization, and governance.
• Design, implement, and maintain cybersecurity solutions that protect users, systems, operations, and data.
• Lead a team responsible for Identity Services technology assets while balancing technical oversight and business alignment.
• Collaborate with system administrators, developers, HR, and security teams to integrate and support IDM/IGA capabilities across the organization.
• Help ensure systems remain resilient, run effectively, and support customers.

Feel free to be yourself at American

• Inclusion and diversity are part of the dynamic workforce at American Airlines.
• 20+ Employee Business Resource Groups help connect team members to customers, suppliers, communities, and shareholders to support growth and an inclusive work environment.