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Security Analyst - Dedicated GSOC

Global Guardian San Mateo, CA

San Mateo, CA

Today

$100k - $105k/yr Full time Cybersecurity Operations Gsoc Incident Response

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Job Description

Join the Global Security Operations Center (GSOC) team to support 24/7 monitoring, analysis, dispatch, and incident reporting on-site.

Responsibilities

Provide centralized monitoring for critical events including natural disasters, civil unrest, and cyber threats, with rapid outreach to impacted personnel and stakeholders.
Perform predictive and real-time analysis to assess and manage security, safety, and product-related risks; issue real-time threat alerts to support decision-making and incident reduction.
Monitor and track mission-critical operations and employee locations in real time to support team safety and rapid adjustments to evolving threats or logistical changes.
Assess travel-related risk inputs including flight patterns, hotel locations, high-risk destinations, and transportation options to improve traveler safety and risk-reduction strategies.
Dispatch security officers, facilities, and on-site EMS personnel as needed using telephone and/or radio during security or medical incidents.
Answer routine and emergency calls, serving as a calm, collected security contact for people in distress.
Maintain accurate records for security systems maintenance, tracking repairs, problematic devices, and escalating damaged equipment to the Systems Team to ensure end-to-end repair completion.
Use mass communication systems to send urgent messages to the Crisis Management Team and operational leaders in line with established protocols.
Collect, compile, and report information on thefts, alarms, accidents, and other incidents occurring during duty.
Monitor Closed Circuit Television (CCTV), escalate threat detections, and maintain detailed alarm tracking records.
Operate multi-line telephone and radio equipment.
Escalate critical event information and complaints without delay to the shift supervisor, Site Ops Manager, and GSOC manager.
Support coordinated crisis response by building relationships with third-party security providers, law enforcement, and emergency services.
Provide limited access badge support, including operation of digital camera equipment, badge printing, coordination of badge activation, and distribution of new and/or replacement badges.
Perform other duties as assigned.

Requirements

Bachelor’s degree in Security Management, Emergency Management, Criminal Justice, or a related field is highly recommended and/or more than 3 years of experience in emergency management, crisis management, emergency operations centers, or a related field.
Familiarity with video surveillance, access control, threat intelligence, mass notification, and incident case management systems.
Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent are desirable.
Exceptional vigilance and attention to detail.
Strong analytical and problem-solving skills.
Excellent interpersonal and communication abilities.
Ability to work independently and make decisive, well-informed decisions.
Proven capability handling high-stress situations and de-escalating conflicts.
Emotional intelligence and awareness to manage high stress with candor.

Technologies

Video surveillance
Access control
Threat intelligence
Mass notification
Incident case management systems
Mass communication systems
Closed Circuit Television (CCTV)
Multi-line telephone and radio equipment
Digital camera equipment
Badge printer

Position Details

Location: San Mateo, CA (onsite)
Schedule: Full-time; GSOC operates 24/7 with shift schedule
Salary: USD 100,000 - 105,000 per year
Position type: Salaried, exempt professional
Start date: January 1st, 2027
In-person requirement: 100% on site at the client location

Work Environment and Physical Demands

Exposure to stressful situations, including challenging individuals and high-alert security issues.
Exposure to sensitive and confidential information.
Regular computer usage.
Frequent sitting and standing.

Global Guardian Values

Hyper-responsive
Find a way to “yes”
Do what we say
Work as a team

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