Cybersecurity Operations Manager

Robotics Technologies is seeking an experienced Cybersecurity Operations Manager in San Diego, CA (onsite) to help lead a smooth operational transition for CrowdStrike services. This role combines day-to-day security operations with incident escalation ownership, governance, and cross-team coordination, with opportunities to improve security operations, reporting, and threat management processes over time. The engagement is listed as 9 months + extension (also noted as 12 months + extension), supporting ongoing steady-state operations.

Compensation: $78/hour (bill rate listed as $78/hour).

What you will be responsible for

• Lead implementation, onboarding, and operational transition of CrowdStrike services.
• Serve as the primary operational contact for Falcon Complete and coordinate critical incident escalations.
• Manage service reviews, follow-up actions, recommendations, and issue resolution.
• Coordinate delivery activities, including dependencies, risks, and implementation execution with Atos and internal teams.
• Lead day-to-day operations and administration of CTEM and Falcon Guardian / AIDR.
• Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement initiatives.
• Partner with infrastructure, endpoint, identity, cloud, and application teams to resolve security issues.
• Establish security governance, operational review cadence, escalation paths, and service management processes.
• Lead weekly operational meetings and monthly service reviews.
• Maintain operational tracking artifacts, including RAID logs, project roadmaps, RACI matrices, and escalation models.
• Prepare executive dashboards, status updates, and remediation tracking reports.
• Improve security operations, incident response, and threat management processes.
• Coordinate knowledge transfer and prepare operational-readiness documentation.
• Ensure CrowdStrike services transition into steady-state operations as implementation concludes.
• Communicate technical issues, business impact, risks, and recommendations to relevant stakeholders.

Key technologies you will work with

• CrowdStrike, Falcon Complete
• CTEM
• Falcon Guardian, AIDR
• RAID, RACI

Location and engagement details

• Location: San Diego, CA (onsite)
• Duration: 9 Months + Extension (also listed as 12 Months + Extension)
• Client: To Be Discussed Later
• Employment type: W-2, 1099, C2C
• Job ID: J53912
• Domain exposure: Telecom

Work authorization

• US Citizen
• Green Card
• OPT-EAD
• CPT
• H-1B
• H4-EAD
• L2-EAD
• GC-EAD