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Job Description

Iron Bow Technologies is seeking a Handler on Duty to support cybersecurity operations through front-line monitoring, alert analysis, incident triage, and response activities. This is a swing shift role focused on incident investigation and customer communications as security events are validated and brought to resolution.

Location and Schedule

  • Location: United States (onsite)
  • Shift: Sunday–Wednesday, 12pm–10pm PST

Compensation

  • Pay rate: USD 24–27 per hour

Role Responsibilities

  • Monitor and respond to cybersecurity alerts and potential security incidents.
  • Participate in Computer Network Defense (CND) and support cybersecurity incident response investigations.
  • Collect, track, and document security incidents from initial detection through final resolution.
  • Analyze security logs and data from multiple sources, including host logs, proxy logs, network traffic, firewalls, and intrusion detection systems (IDS).
  • Triaging incidents to determine scope, urgency, potential impact, and associated vulnerabilities.
  • Identify potential threats and recommend actions to support timely containment and remediation.
  • Support real-time incident handling activities, including intrusion correlation and tracking, threat analysis, and system remediation.
  • Assist deployable Incident Response Teams (IRTs) during security investigations and response activities.
  • Receive and analyze security alerts from multiple sources to help determine root cause.
  • Communicate with customers to validate and investigate potentially anomalous activity.
  • Respond to customer requests and provide timely updates regarding security incidents and activities.
  • Accurately document investigative actions, findings, and incident resolution.
  • Preserve evidence integrity in accordance with established procedures and applicable standards.
  • Perform additional duties as assigned.

Minimum Requirements

  • Experience: 2–4 years of general IT, cybersecurity, networking, or related technical experience
  • Foundational understanding of cybersecurity operations and incident response concepts.
  • Knowledge of TCP/IP, DHCP, DNS, and how core networking technologies support network communications.
  • Understanding of cybersecurity policies, procedures, and incident handling methodologies.
  • Knowledge of common cyberattack types, stages, threats, and vulnerabilities.
  • Familiarity with intrusion detection concepts and host- and network-based intrusion detection technologies.
  • Understanding of security event correlation and the use of security logs to investigate suspicious activity.
  • Knowledge of common system and application security threats and vulnerabilities, including malicious code, injection attacks, cross-site scripting, privilege escalation, and other common attack techniques.
  • Understanding of network security architecture, protocols, components, and defense-in-depth principles.
  • Familiarity with packet analysis and network traffic analysis.
  • Basic knowledge of malware concepts and methods used to protect networks from malicious activity.
  • Understanding of basic system administration, operating system security, and network hardening techniques.
  • Familiarity with evidence preservation, damage assessment, and incident documentation practices.
  • Basic understanding of data backup and recovery concepts.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills with the ability to communicate effectively with customers and technical teams.
  • Ability to follow established procedures and instructions while exercising sound judgment.
  • Ability to work effectively both independently and as part of a team.

Skills That Drive Success

  • 2–4 years of general IT, cybersecurity, networking, or related technical experience.
  • Foundational understanding of cybersecurity operations and incident response concepts.
  • Knowledge of TCP/IP, DHCP, DNS, and how core networking technologies support network communications.
  • Understanding of cybersecurity policies, procedures, and incident handling methodologies.
  • Knowledge of common cyberattack types, stages, threats, and vulnerabilities.
  • Familiarity with intrusion detection concepts and host- and network-based intrusion detection technologies.
  • Understanding of security event correlation and the use of security logs to investigate suspicious activity.
  • Knowledge of common system and application security threats and vulnerabilities, including malicious code, injection attacks, cross-site scripting, privilege escalation, and other common attack techniques.
  • Understanding of network security architecture, protocols, components, and defense-in-depth principles.
  • Familiarity with packet analysis and network traffic analysis.
  • Basic knowledge of malware concepts and methods used to protect networks from malicious activity.
  • Understanding of basic system administration, operating system security, and network hardening techniques.
  • Familiarity with evidence preservation, damage assessment, and incident documentation practices.
  • Basic understanding of data backup and recovery concepts.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills with the ability to communicate effectively with customers and technical teams.
  • Ability to follow established procedures and instructions while exercising sound judgment.
  • Ability to work effectively both independently and as part of a team.

What Sets You Apart

  • CompTIA Security+, Network+, A+, or other relevant industry certification.
  • Previous exposure to a Security Operations Center (SOC), Network Operations Center (NOC), help desk, cybersecurity, or incident response environment.
  • Hands-on experience reviewing security alerts, logs, or network traffic.
  • Familiarity with SIEM, intrusion detection/prevention, endpoint security, or other cybersecurity monitoring tools.
  • Experience with packet-analysis tools and network traffic investigation.
  • Knowledge of malware analysis concepts and methodologies.
  • Familiarity with Federal Government cybersecurity requirements, CND operations, or other highly regulated environments.
  • Strong interest in developing a career in cybersecurity operations, threat analysis, or incident response.

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