Technology Operational Risk Management Lead (Cybersecurity) - Vice President

JPMorgan Chase is seeking a senior Technology Operational Risk Management Lead to join the Commercial & Investment Bank in Jersey City, onsite. This VP-level role emphasizes evaluating technology and cyber operational risks, driving the execution of the firm’s operational risk management framework, and advancing data-driven and automated risk testing approaches. The position blends deep technical insight with strategic risk oversight to help safeguard critical banking operations.

Responsibilities

• Understand the key processes and controls executed within CIB Technology.
• Conduct independent assessments of Cybersecurity risks for CIB Technology through CCOR's monitoring program.
• Manage identified risks using the firm's Operational Risk Management Framework.
• Engage with first line control designers and operators, offering challenge and guidance.
• Perform testing and monitoring to identify gaps in operational risk controls.
• Develop and/or challenge KPI and KRI metrics related to these risks through effective monitoring activities.
• Participate in firm-wide global initiatives to assess impacts on the organization.
• Collaborate with internal 2LoD teams to address thematic monitoring and testing deficiencies.
• Oversee a book of work impacting CIB and provide weekly status updates.

Requirements

• More than seven years of experience with infrastructure and application architecture.
• At least five years in a senior technology role (engineering, operations, or strategic planning).
• Five or more years of Cybersecurity risk work experience.
• Ability to grasp complex technical systems, the business processes they support, and the associated risks and controls.
• Proven leadership with the capacity to influence decisions at senior levels.
• Comfort moving between business discussions and technical conversations.
• Strong organizational and multitasking skills with a track record of aligning expectations.
• Excellent verbal and written communication skills, with the ability to present concise findings to a senior audience.
• Deadline-driven, delivering results with limited supervision.

Benefits

• Base salary
• Commission-based pay and/or discretionary incentive compensation (cash and/or forfeitable equity)
• Health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About Us

JPMorgan Chase & Co. is a long-established financial institution delivering innovative solutions to consumers, small businesses, and a broad range of corporate, institutional, and government clients under the J. P. Morgan and Chase brands. With a history spanning more than two centuries, the firm remains a leader across investment banking, consumer and small business banking, commercial banking, payments, and asset management. The organization offers a competitive total rewards package based on role, experience, and location, including base salary and potential commission-based or discretionary incentives, along with a broad portfolio of benefits.

We value diverse talent and strive to create an inclusive environment where individuals from all backgrounds can succeed. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

About the Team

Corporate Functions at JPMorgan Chase encompass a wide range of disciplines, from finance and risk to human resources and marketing. The corporate teams support the company’s mission by enabling business lines, clients, customers, and employees to operate effectively and securely.

Risk Management

Risk Management helps the firm anticipate and address risks in a dynamic environment. The function covers areas such as regulatory changes, country-specific risk assessment, and credit evaluation, providing independent oversight and maintaining a strong control environment.