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Job Description

Aprio is seeking a Program Manager, IT Cybersecurity to lead the operational program for the Cybersecurity Operations team in a hybrid role in Raleigh, NC.

Responsibilities

  • Own the SOC operating cadence, including on-call rotation, alert-quality review cycle, shift handoffs, and escalation paths; identify and resolve process drift early
  • Coordinate live incidents by engaging the right stakeholders, recording decisions in real time, and assigning and tracking follow-up actions (technical decisions remain with the incident lead)
  • Design, facilitate, and document quarterly tabletop exercises for the Operations team; support larger cross-functional exercises involving legal, IT, and business leaders
  • Run structured post-incident reviews for significant incidents using severity levels defined in the incident response plan; ensure lessons feed into playbooks and the detection backlog
  • Produce monthly and quarterly Operations reports for leadership, including metrics such as MTTR, alert volume, true-positive rate, on-call load, incident frequency, and audit findings for executive consumption
  • Maintain the analyst training matrix mapped to the NICE Workforce Framework, track completion, and keep it current for workforce evidence in audits
  • Own day-to-day vendor relationships with DFIR retainer firms, threat intelligence providers, and SIEM/EDR vendor account teams; manage SLA reviews and maintain renewal dates
  • Provide Operations evidence to the GRC pod for client, vendor, and certification audits; map Operations activities to dependent controls
  • Maintain the annual, quarterly, and monthly Operations program calendar covering tabletop dates, audit windows, vendor reviews, training cycles, and on-call planning
  • Coordinate cross-functional handoffs with Detection Engineering, GRC, IT Service Management, and the Identity team

Requirements

  • 3+ years in cybersecurity, IT GRC, or technical program management (or equivalent experience in a regulated industry with cybersecurity or GRC exposure)
  • Working knowledge of how security operations teams operate: on-call rotations, alert-quality review, shift handoffs, and escalation paths
  • Experience managing vendor relationships, ideally with DFIR retainer firms, threat intelligence providers, or security tooling vendors
  • Strong written communication skills, including executive reports and post-incident review documents suitable for audit and client review
  • Ability to coordinate people through incidents or other time-pressured situations without serving as the technical decision-maker
  • Experience supporting audits by collecting evidence and mapping operational activities to control requirements
  • Familiarity with at least one security or compliance framework at an operating-program level: NIST CSF, NIST 800-171/53, ISO 27001, SOC 2, HIPAA, PCI, CMMC, or similar

Technologies

  • SIEM, EDR
  • NICE Workforce Framework
  • NIST CSF, NIST 800-171/53
  • ISO 27001, SOC 2
  • HIPAA, PCI, CMMC
  • MTTR

Benefits

  • Medical, Dental, and Vision Insurance on the first day of employment
  • Flexible Spending Account and Dependent Care Account
  • 401k with Profit Sharing
  • 9+ holidays and discretionary time off structure
  • Parental Leave with coverage for both primary and secondary caregivers
  • Tuition Assistance Program and CPA support program with cash incentive upon completion
  • Discretionary incentive compensation based on firm, group and individual performance
  • Incentive compensation related to origination of new client sales
  • Top rated wellness program
  • Flexible working environment including remote and hybrid options

Preferred Qualifications

  • Experience running tabletop exercises or post-incident reviews with mixed technical and business audiences
  • Familiarity with the NICE Workforce Framework, especially mapping analyst training to NICE work roles
  • One or more industry certifications: PMP, CISM, CRISC, GCPM, or ITIL
  • Experience with SOC tooling from the program side, such as SIEM dashboards, case-management reporting, and on-call platforms
  • Experience in a professional services or accounting firm
  • Experience building program routines while a security operations team is growing
  • Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field, or equivalent experience

Equal Opportunity Employer: Aprio is an Equal Opportunity Employer encouraging diversity in the workplace.

Location: Raleigh, NC (hybrid)

Salary: USD 145,000 - 160,000 per year

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