Lead, Technology Operations & Cybersecurity

Lead the day-to-day technology operations and cybersecurity program as the primary internal owner for Madison Energy Infrastructure.

Responsibilities

• Own day-to-day administration, reliability, and continuous improvement for MEI’s technology ecosystem, including Microsoft 365, collaboration platforms, enterprise applications, and related business systems.
• Act as the primary internal owner for managed technology partners, including the IT Managed Service Provider (MSP), vCISO, MDR/SOC, and other strategic vendors; ensure alignment to business priorities and effective delivery.
• Partner with employees, business leaders, and the Digital team to deliver technology support, implement business solutions, and enhance the overall employee technology experience.
• Oversee technology operations such as user lifecycle management, identity and access, endpoint management, software licensing, and technology asset management.
• Coordinate the cybersecurity program in partnership with the MSP, vCISO, and MDR/SOC teams, including incident response, vulnerability management, governance, security policies, and operational runbooks.
• Monitor and report on technology operations, cybersecurity posture, service performance, and organizational risk using meaningful metrics, dashboards, and executive reporting.
• Collaborate with the Digital team and business stakeholders to implement and support technologies that improve business operations, strengthen security, and support MEI growth.
• Serve as a trusted technology advisor to drive operational excellence, security awareness, cross-organization collaboration, and continuous improvement.

Requirements

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, Cybersecurity, or a related field.
• 2–5 years of experience supporting enterprise technology operations, systems administration, cybersecurity, or a related role, including technology projects spanning multiple business functions.
• Experience supporting enterprise technology environments including Microsoft 365, collaboration platforms, identity and access management, endpoint management, and SaaS applications.
• Working knowledge of modern IT operations and cybersecurity practices: vulnerability management, incident response, endpoint security, business continuity and disaster recovery, backup and recovery, security governance, and security awareness.
• Strong interpersonal and communication skills with the ability to connect with technical and non-technical audiences; collaborative, service-oriented support for employees.
• Organized and self-motivated with the ability to manage multiple priorities, drive initiatives to completion, and exercise sound judgment with sensitive and business-critical systems.
• Eagerness to learn emerging technologies and cybersecurity practices to improve business operations.
• Experience working with managed service providers (MSPs) or third-party technology vendors.
• Industry certifications preferred (e.g., CompTIA Security+, CompTIA Network+, Microsoft, ITIL), not required.

Technology Experience

• Microsoft 365
• SaaS
• CompTIA Security+
• CompTIA Network+
• Microsoft
• ITIL

Location and Reporting

• Tysons, VA (onsite)
• Reports to the Digital Manager
• Based in the Tysons Corner (McLean), VA area

Benefits

• PTO and company holidays
• Medical, dental, vision
• Employer-paid short-term disability, long-term disability, life insurance
• 401(k) and company match
• Professional development stipend
• Strong culture of collaboration, performance, and personal growth

Compensation: USD 100,000 - 125,000 per yearly

Employment: 2+ years minimum experience; 2–5 years recommended

Equal opportunity employer statement.