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Job Description

Support Level 2 SOC and incident response work to help protect enterprise systems, associates, customers, and data.

Responsibilities

  • Triage, investigate, and document security alerts and events from Google SecOps, CrowdStrike, and other monitoring platforms
  • Analyze evidence across endpoint, network, identity, and application to separate malicious activity from benign events
  • Execute approved investigation and response playbooks using Cortex XSOAR and/or Google SecOps SOAR
  • Perform authorized containment actions under established procedures and approval requirements; escalate actions outside delegated authority
  • Support incident investigations including evidence collection, timeline development, remediation coordination, and post-incident follow-up
  • Use CrowdStrike, Tanium, MISP, and related tools to enrich investigations and coordinate endpoint response
  • Escalate significant incidents and complex technical issues to senior responders, Incident Response leadership, and designated incident command roles
  • Partner with Cyber Threat Intelligence and Detection Engineering on threat hunts, detection feedback, and alert-quality improvements
  • Maintain accurate case notes, handoff documentation, and operational runbooks to support continuous coverage
  • Participate in 24x7 shift operations, including weekends, holidays, and on-call responsibilities as assigned
  • Identify opportunities for safe automation and AI-assisted investigative efficiency while validating results and following response controls

Requirements

  • 3+ years experience in security operations, incident response, IT security, or a related technical field
  • Bachelor’s degree in Computer Science or related field, or equivalent work experience
  • Foundational knowledge of security monitoring, endpoint security, operating systems, networking, and common attack techniques
  • Experience triaging alerts, investigating security events, and documenting findings
  • Familiarity with SIEM, EDR, case management, and escalation procedures
  • Ability to work effectively in a 24x7 operational environment and communicate clearly during time-sensitive events
  • Preferred: experience with Google SecOps, CrowdStrike, Cortex XSOAR, Google SecOps SOAR, Tanium, or MISP
  • Preferred: experience supporting endpoint containment, evidence handling, threat hunting, or response playbooks
  • Preferred: basic scripting, automation, or AI-assisted analysis experience
  • Onsite requirement: Brooklyn, NY office Monday through Thursday

Technologies

  • Google SecOps
  • CrowdStrike
  • Cortex XSOAR
  • Google SecOps SOAR
  • Tanium
  • MISP
  • SIEM
  • EDR

Benefits

  • Generous discount on all WSI brands
  • 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • Tax-free commuter benefits
  • Wellness program supporting physical, financial, and emotional health

About the Team

  • Enterprise Cyber Security organization responsible for protecting WSI associates, customers, systems, and data
  • SOC monitors enterprise security events, investigates suspicious activity, and coordinates response with Incident Response, Threat Intelligence, Detection Engineering, and technology partners

About the Role

  • Provide Level 2 security operations support through alert triage, event investigation, and coordinated incident response
  • Join a 24x7 SOC rotation (including weekends, holidays, and on-call coverage as assigned)
  • Use established playbooks and escalation procedures to protect enterprise systems

Continued Learning

  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities
  • Resources for self-development
  • Advisor (Mentor) program
  • Career development workshops, learning programs, and speaker series

Location: Brooklyn, NY (onsite)

Compensation: USD 100,000 - 130,000 per year

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