Clinical Informatics and Cybersecurity Analyst

Aroostook Mental Health Services, Inc. is hiring an onsite Clinical Informatics and Cybersecurity Analyst in Presque Isle, ME to strengthen the connection between clinical operations and IT across Maine counties. This role supports EHR optimization and clinical technology improvements, while advancing governance, security, training, and reporting practices that help protect confidentiality, integrity, and availability of organizational information.

Responsibilities

• Act as the primary liaison between clinical programs and Information Technology for EHR functionality and workflow needs.
• Assess clinical and operational workflows and recommend technology-based improvements.
• Design, configure, test, document, and support EHR forms, templates, workflows, alerts, reminders, and clinical decision-support tools.
• Support EHR functionality across behavioral health, substance use, community-based, developmental, psychological, school-based, and primary care services.
• Participate in system upgrades, integrations, interfaces, interoperability initiatives, testing, release management, and production validation.
• Support effective use of the patient portal and other patient-access technologies.
• Support implementation and optimization of AI-assisted documentation and workflow automation tools, including collaboration with clinical and compliance leaders to define workflows and safeguards.
• Monitor utilization, documentation quality, user adoption, and operational impact; promote consistent use of approved workflows.
• Assist with assigned cybersecurity and information security responsibilities under the Director of Information Technology, including user-access reviews, security audits, system monitoring, vulnerability follow-up, and risk-reduction activities.
• Support security risk assessments, incident investigation and response, corrective action tracking, and business continuity planning.
• Support compliance with HIPAA security requirements and agency privacy, access control, data protection, and acceptable-use standards.
• Develop and provide cybersecurity awareness education for staff and monitor healthcare cybersecurity risks with practical mitigation recommendations.
• Coordinate assigned components of technology projects, including EHR expansion, primary care integration, telecommunications modernization, mobile workforce technology, and clinical systems.
• Create project plans, workflow documentation, system requirements, testing protocols, implementation schedules, issue logs, and training materials; track milestones, risks, decisions, and outcomes, and provide clear status updates.
• Provide role-based training on EHR functionality, clinical workflows, cybersecurity practices, and new technologies; develop and maintain user guides, tip sheets, and training resources.
• Serve as a subject matter resource for complex clinical systems questions and assist with development and validation of clinical, operational, compliance, and implementation reports.
• Identify data-quality and workflow issues and coordinate corrective action; maintain accurate system configuration, testing, change-control, and implementation documentation.

Requirements

• Bachelor’s degree in health informatics, information systems, computer science, cybersecurity, healthcare administration, nursing, public health, or a related field.
• Minimum of five years of progressively responsible experience in healthcare technology, clinical informatics, cybersecurity, information systems, healthcare operations, or a closely related area.
• Demonstrated knowledge of electronic health records, healthcare workflows, system implementation, data integrity, and information security practices.
• Ability to translate clinical and operational needs into clear technical and workflow requirements.
• Strong analytical, project management, documentation, training, communication, and problem-solving skills.
• Experience supporting behavioral health, integrated care, EHR optimization, healthcare cybersecurity, AI-enabled healthcare technology, or healthcare project implementation is preferred.
• Relevant certification in health informatics, cybersecurity, privacy, data analytics, or project management is preferred.

Technologies

• Electronic health record (EHR)
• Patient portal
• AI-assisted documentation
• Workflow automation tools
• HIPAA security requirements

Schedule & Work Style

• Exempt position.
• Normal agency business hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Occasional work outside normal business hours may be required for system implementations, upgrades, incident response, reporting deadlines, or other organizational needs.
• In-catchment travel may be required for meetings, training, workflow observation, system implementation, testing, and staff support.
• Remote work may be available based on organizational needs.

Benefits

• Health
• Dental
• Vision
• Life & supplemental insurances
• Tuition reimbursement
• Pet insurance
• Health savings accounts
• Flexible spending accounts
• PTO & floating holidays

Physical Requirements

• Regularly required to sit and stand, including prolonged periods.
• Ability to walk, talk, hear, and operate standard office equipment.
• Extensive computer use is required.
• May occasionally lift or transport equipment weighing up to 25 pounds.
• Reasonable accommodations may be made for qualified individuals with disabilities.