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Senior Security Engineer – ServiceNow SIR & DLP

Bank of America Chicago, IL

Chicago, IL

Today

$150k - $191k/yr Full time Senior Cybersecurity Tools Data Security

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Job Description

Bank of America is seeking a senior technology leader to deliver and continuously improve enterprise ServiceNow Security Incident Response (SIR) and Data Loss Prevention (DLP) capabilities. This onsite role in Chicago, IL brings ownership of end-to-end delivery across design, development, testing, implementation, and ongoing evolution, partnering with business and cybersecurity stakeholders to strengthen incident response and protect sensitive information.

Compensation: USD 150,000 - 190,700 per year. Schedule: 1st shift, 40 hours per week.

Responsibilities

Provide end-to-end technology leadership and accountability for the design, development, testing, implementation, and ongoing enhancement of ServiceNow SIR and DLP capabilities.
Lead multiple engineering and development teams by setting priorities, delivery plans, accountability, and execution discipline.
Translate cybersecurity and business strategies into technology roadmaps, architecture, engineering deliverables, and implementation plans.
Drive execution across complex, interdependent initiatives while proactively managing risks, dependencies, issues, and delivery challenges.
Establish strong engineering and delivery practices across design, development, testing, deployment, operational readiness, and ongoing platform support.
Ensure solutions are scalable, resilient, sustainable, and aligned with enterprise technology and security standards.
Partner across business, cybersecurity, and technology organizations at the executive level to deliver integrated SIR and DLP capabilities.
Manage relationships across executives, sponsors, product owners, architecture teams, control partners, and vendors to support decision-making and successful implementation.
Create alignment across teams facing competing priorities, dependencies, and delivery requirements.
Identify and resolve organizational and technical impediments, simplifying processes and improving execution.
Communicate clearly to senior leadership on delivery progress, risks, dependencies, decisions, financials, and outcomes.
Perform portfolio-level resource, financial, dependency, and delivery management activities.
Lead the implementation of SIR and DLP workflows including event intake, enrichment, triage, investigation, case management, escalation, remediation, and closure.
Oversee integrations between ServiceNow and enterprise security detection, incident response, DLP, and supporting platforms for automated ingestion, enrichment, routing, and orchestration.
Drive standardized workflows and automation to improve speed, consistency, efficiency, and traceability across security incident and data protection processes.
Establish risk-based capabilities to categorize and prioritize security incidents and DLP events using factors such as severity, data sensitivity, business context, and potential impact.
Build reporting and dashboards covering security incidents, DLP cases, workflow performance, trends, and risk outcomes.
Incorporate appropriate controls, traceability, documentation, and governance throughout SIR and DLP workflows, including evidence for audit and compliance needs.
Provide technology leadership for ServiceNow development, engineering, integrations, workflow automation, and platform capabilities, including reusable patterns for current and future security use cases.
Support engineering decisions and trade-offs across speed, scalability, resiliency, risk, and long-term sustainability, ensuring data quality, performance, and security across integrations.

Requirements

Demonstrated experience as a senior technology delivery leader for complex, enterprise-scale technology programs or platforms.
Proven ability to lead multiple engineering and development teams through large-scale implementations.
Strong experience with ServiceNow development, implementation, and enterprise integration, preferably in cybersecurity or security operations.
Experience delivering security workflows, case management, automation, and integrations in a large enterprise environment.
Strong understanding of Security Incident Response, Data Loss Prevention, cybersecurity operations, and data protection processes.
Experience integrating ServiceNow with cybersecurity platforms, detection technologies, enterprise data sources, and supporting systems.
Strong understanding of APIs, integration patterns, workflow automation, data models, application architecture, and software engineering practices.
Working knowledge of ServiceNow development technologies, including JavaScript, ServiceNow scripting, and APIs, with the ability to guide technical design and engineering decisions.
Demonstrated experience managing technology roadmaps, delivery dependencies, resources, financials, risks, and executive-level reporting.
Strong leadership and communication skills to influence across engineering, cybersecurity, business, control, and executive organizations.
Proven ability to navigate ambiguity, simplify complex problems, remove impediments, and deliver measurable outcomes.

Technologies

ServiceNow
JavaScript
ServiceNow scripting
APIs

Preferred Qualifications

Experience leading ServiceNow Security Operations / Security Incident Response implementations in a large enterprise environment.
Experience with enterprise Data Loss Prevention technologies and DLP case-management processes.
Experience leading complex cybersecurity technology transformation programs.
Experience in cybersecurity operations, incident response, data protection, and security engineering.
Familiarity with ITIL practices and relevant ServiceNow certifications.
Knowledge of cybersecurity, privacy, data protection, regulatory, and compliance requirements.
Experience leading technology programs involving multiple platforms, integrations, vendors, and organizational stakeholders.
Experience driving workflow automation, orchestration, process standardization, and operational transformation.
Bachelor’s or Master’s degree in Computer Science, Information Security, Engineering, or a related field, or equivalent professional experience.

Desired Certifications

Certified System Administrator (CSA)
Certified Implementation Specialist – Data Foundations (CIS-DF)
Certified Implementation Specialist – Security Incident Response (CIS – SIR)

Education

Bachelor’s or Master’s degree in Computer Science, Information Security, Engineering, or a related field, or equivalent.

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