This contract Network Security Engineer role focuses on designing, implementing, and supporting enterprise network security and remote access solutions in a hybrid Charlotte, NC environment.
Responsibilities
- Administer, maintain, and support Palo Alto Networks firewalls in an enterprise environment
- Configure, manage, and troubleshoot Prisma Access and GlobalProtect remote access solutions
- Utilize Strata Cloud Manager for policy administration, monitoring, reporting, and operational support
- Diagnose and resolve network connectivity, firewall, VPN, and security policy issues
- Analyze logs, alerts, and traffic flows to identify root causes and implement corrective actions
- Implement firewall policy changes, NAT updates, and security rule modifications in accordance with change management procedures
- Monitor network and security infrastructure performance and recommend improvements to enhance reliability and security
- Respond to incidents, service requests, and problem tickets using Cherwell and Ivanti
- Document technical issues, troubleshooting steps, root cause analysis, and final resolutions in the ticketing system
- Collaborate with cross-functional IT teams, vendors, and business partners to support network operations and resolve escalated issues
- Participate in system maintenance, upgrades, patching, and after-hours support activities as required
- Maintain technical documentation, standard operating procedures, and knowledge articles related to supported systems
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related field, or equivalent combination of education and experience
- Experience supporting enterprise network and security environments
- Hands-on experience with Palo Alto firewalls
- Working knowledge of Prisma Access, Strata Cloud Manager, and GlobalProtect
- Experience troubleshooting network security, VPN, and connectivity issues
- Experience using Cherwell and Ivanti ticketing systems
- Strong understanding of TCP/IP, routing, DNS, DHCP, VPN technologies, and firewall policy management
- Ability to analyze logs and system behavior to diagnose technical issues
- Strong written and verbal communication skills
- Strong organizational skills and attention to detail
Technologies
- Palo Alto Networks firewalls
- Prisma Access
- Strata Cloud Manager
- GlobalProtect
- Cherwell
- Ivanti
Compensation and Location
Compensation: $50.00 - $52.00 per hour
Location: Hybrid remote in Charlotte, NC 28217
Type: Contract
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account (HSA)
- Dependent Care FSA
- Supplemental coverage
- 401k plan with company match
- Paid time off
- Sick time
- Paid company holidays
- Employee Assistance Program (EAP)
Disclaimer
Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Pay Disclaimer
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
